ACCESSIBILITY STATEMENT

RAD ASSISTANCE DOGS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Cplnce status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard (detailed below).

Compatibility with browsers and assistive technology

The website is designed to be compatible with the following assistive technologies:

• Mobile Phones
• PC and Mac Computers
• All Tablet devices
• All known Browsers
• Screen Readers

These technologies are relied upon for conformance with the accessibility standards used and we cannot guarantee that the site will work fully on older versions of assistive technology

Non Accessible Content

Below is a description of known limitations. Please contact us if you observe an issue not listed below.

Non-compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

• Uploaded images may not have text alternatives because we cannot ensure the quality of contributions.
• Some older PDFs may not comply.
• Some externally supplied, interactive PDFs may not be fully compliant. We have no control over these documents.
• Some of our online forms might be difficult to navigate using just a keyboard
• Some content has contrast issues.
• Text size
• Unordered lists

Disproportionate burden

At the present time, we have not identified any specific issues that would be of disproportionate burden.

Content not within the Scope of the accessibility regulations

The following are currently exempt from the Accessibility regulations

• pre-recorded audio and video published before 23 September 2020
• live audio and video
• heritage collections like scanned manuscripts
• PDFs or other documents published before 23 September 2018 – unless needed to use a service.
• maps – information may be available in address format
• third party content under someone else’s control
• content on intranets or extranets published before 23 September 2019
• archived websites if not needed for services and they are not updated

Assessment Approach

We assessed the accessibility of the website by the following approaches:

• Self-evaluation

Preparation of this accessibility statement

This statement was prepared on 20th April 2023.

Enforcement procedure– The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (websites and Mobile Applications) (No2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Feedback

We welcome your feedback on the accessibility of the RAD ASSISTANCE DOGS website. Please let us know if you encounter any accessibility barriers on this website.

• Phone: 0800 054 1143
• E-mail via:
• Postal address: